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Privacy Policy

Effective: October 07, 2026 · Last updated: October 07, 2026

Radiant Beauty & Wellness ("we," "us," or "our") operates radiant-beauty-wellness.com and provides beauty, wellness, and salon services at our Frisco, Texas location. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. It also describes our text messaging (SMS) program. By using our website or our services, you agree to the practices described here.

1. Information We Collect

We collect information you give us directly, information created when you receive services from us, and limited information collected automatically when you visit our website.

Information you provide

• Contact details — your name, email address, and mobile phone number.
• Appointment and service information — the services you request or receive, appointment dates and times, the staff member who served you, and your service history with us.
• Communications — the content of messages, forms, and inquiries you send us, including through the contact form on our website.
• Payment information — the method and amount of payment for services. Card payments are processed by our payment processors; we do not store full card numbers on our website.

Information collected automatically

• Website usage data — such as pages viewed, approximate location derived from IP address, browser type, and device type.
• Cookies and similar technologies — small files that help the website function and help us understand how it is used.

Please do not send us sensitive information such as medical records or financial account numbers through the website contact form or by text message.

2. How We Use Your Information

We use the information we collect to:

• Schedule, confirm, remind you about, and provide your appointments and services;
• Send you appointment confirmations, reminders, and service-related notifications by text message and email;
• Respond to your questions, requests, and inquiries;
• Maintain your service history so our team can serve you consistently;
• Process payments and keep accurate business records;
• Operate, maintain, and improve our website and services;
• Comply with legal, tax, and regulatory obligations; and
• Protect the safety, rights, and property of our clients, our team, and our business.

We do not sell your personal information. We do not use your mobile phone number or your text messaging consent for any purpose other than the messaging program you agreed to.

3. Text Messaging (SMS) Program

Radiant Beauty & Wellness sends text messages to clients who have agreed to receive them. This section describes that program.

How you opt in

You agree to receive text messages from us when you:

• Check the consent box and submit your phone number through the contact form on our website; or
• Provide your mobile number and agree to receive texts when booking, checking in, or completing a client intake form at our location.

Consent is not a condition of receiving services from us, and you may decline text messages and still be our client.

What we send

• Appointment confirmations, reminders, and scheduling changes;
• Service-related notifications, such as follow-up care information; and
• Replies to questions you send us.

Message frequency and cost

Message frequency varies based on your appointments and your interaction with us. Message and data rates may apply according to your mobile plan. We do not charge you for text messages; your mobile carrier may.

How to opt out or get help

Your privacy and SMS

We do not share your mobile phone number, your consent to receive text messages, or your opt-in data with any third party or affiliate for their own marketing purposes. Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier and is not guaranteed.

4. How We Share Information

We do not sell, rent, or trade your personal information. We share information only in these limited circumstances:

• Service providers. We use trusted third-party companies to operate our business — for example, our appointment booking system, our business phone and text messaging provider, our website host, our payment processors, and our email provider. These providers may access information only as needed to perform services for us and are not permitted to use it for their own purposes.
• Legal requirements. We may disclose information if required by law, subpoena, or other legal process, or when we believe disclosure is necessary to protect the safety, rights, or property of any person.
• Business changes. If our business is sold, merged, or reorganized, client information may be transferred as part of that transaction. This policy would continue to apply to your information.

5. Cookies and Website Analytics

Our website uses cookies and similar technologies to keep the site working properly and to understand how visitors use it. You can set your browser to refuse cookies or to alert you when cookies are being sent. Some parts of the website may not function properly if you disable cookies.

6. How Long We Keep Information

We keep your information for as long as you remain a client and for as long afterwards as needed to meet our business, legal, tax, and recordkeeping obligations. When information is no longer needed, we delete or de-identify it. We retain records of your text messaging consent — including the date, time, and method of consent — for as long as required to demonstrate compliance.

7. Your Choices and Rights

• Text messages: reply STOP or UNSUBSCRIBE at any time to opt out.
• Email: use the unsubscribe link in any marketing email, or contact us and ask to be removed.
• Access and correction: you may ask us what personal information we hold about you, and ask us to correct or delete it, subject to our legal and recordkeeping obligations.

To make a request, contact us using the details at the end of this policy. We may need to verify your identity before acting on a request.

8. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13 through our website. Some of our services are provided to children with the consent and involvement of a parent or guardian, who provides the contact information and consent. If you believe a child has provided us information without parental consent, please contact us and we will delete it.

9. How We Protect Information

We use reasonable administrative, technical, and physical safeguards to protect the information we hold, including limiting access to those who need it to do their jobs. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the "Last updated" date above. Continued use of our website or services after a change means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, our text messaging program, or how we handle your information, please contact us: